Effective Date: 15/July/2024

Welcome to Frosty & Mills

Welcome to Frosty & Mills. These terms and conditions outline the rules and regulations for the use of Frosty & Mills’ website, located at www.frosty&mills.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Frosty & Mills if you do not agree to all of the terms and conditions stated on this page.

Contact Information

If you have any questions about these terms and conditions, please contact us:

• Phone: (+356)77405001
• Email: info@frostyandmills.com

User Accounts

To access certain features of the website, such as ordering, viewing past orders, receiving discounts, earning loyalty points, and arranging deliveries, you are required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

User Conduct

Users agree not to:

• Download, copy, or use images, product information, or the website’s unique design to edit, reshare, or manipulate any of the mentioned materials. Legal action will be taken against violators.
• Violate any applicable laws or regulations.
• Post or transmit any harmful, threatening, or illegal content.
• Attempt to interfere with the website’s functionality or security.

Content and Intellectual Property

All content and the unique website design on Frosty & Mills, including text, graphics, logos, images, and products, are the property of Frosty & Mills and are protected by intellectual property laws. Users may use the website to view content to make informed purchasing decisions.

E-commerce

Frosty & Mills sells frozen pastry, pies, and pizza produced 100% by us. By placing an order on our website, you agree to provide accurate information and comply with our payment and delivery policies.

Privacy Policy

We collect personal and identifiable information to identify who is placing orders, track loyalty points, and determine access to certain features. This information will not be used for promotional purposes unless clearly stated and accepted by the user. We use cookies and third-party tracking services to measure actions from promotions and improve user experience.

Third-Party Links and Services

Our website may contain links to third-party websites, such as supermarket websites. We also use third-party plugins to operate the website. All collected information is highly secured through reputable third-party services. However, Frosty & Mills is not responsible for the content or practices of these third-party websites.

Disclaimer of Warranties

The information on this website is provided on an “as is” basis. Frosty & Mills makes no warranties, expressed or implied, and hereby disclaims all other warranties.

Limitation of Liability

Frosty & Mills will not be responsible for any scams involving emails or websites imitating our brand. We do our utmost to prevent such incidents and take immediate action if they occur. We encourage users to report any such scams directly to us.

Governing Law

These terms and conditions are governed by and construed by European jurisdiction, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Dispute Resolution

We have excellent customer support to handle customer complaints, and we encourage users to speak with us before leaving a review. We reserve the right to terminate a user’s account and eliminate accumulated loyalty points if the user breaches any of these terms.

Modifications to Terms

We reserve the right to amend these terms and conditions at any time. Any updates will be highlighted on the website, and registered users will be notified via email.